Shop and Sail is an online store for boat parts. We can advise you on product compatibility.

Best of all, we also offer customized equipment for your boat.

At Shop and Sail, you’ll find a wide range of products: deck fittings, engines, sails, ropes, on-board water… and much more.

Need a helping hand ? Take advantage of our 100% personalized turnkey service: send us your request, and we’ll prepare a basket adapted to your boat, with compatible products.

You can also freely browse our online store: select your boat and easily find compatible parts.

Click & Collect available in Martinique and La Rochelle, or choose your preferred shipping method wherever you are in the world !

And if you want to go even further, discover our customized packages: motorization, electricity, on-board water, deck fittings, running rigging… everything you need is just a click away.

Check the product description or contact our customer service at +33 5 54 54 91 14 or contact@shopandsail.fr. We’re here to help you choose the right product !

Check the product description or contact our customer service at +33 5 54 54 91 14 or contact@shopandsail.fr. For certain spare parts, we may also ask for your boat’s CIN number.

Need help ? Our customer service team is at your disposal on 05 54 54 91 14 or by e-mail at contact@shopandsail.fr.

The CIN number is a unique identifier, like a boat’s license plate. It officially identifies your boat with the authorities. By providing it to us, you help us find compatible parts for your vessel more easily.

Shop & Sail CIN number

Yes, we do offer custom-made products. By reaching out to our customer service, we’ll guide you through finding tailored solutions thanks to our network of trusted suppliers and partner shipyards.

Contact our team by phone on 05 54 54 91 14 or by email at contact@shopandsail.fr.

Yes, we offer installation assistance for your purchases.

Contact our team by phone on 05 54 54 91 14 or by email at contact@shopandsail.fr. We’ll help you identify compatible spare parts for your boat, thanks to the expertise of our technical team.

To create an account, click on the ‘My Account‘ icon and follow the instructions.

You can also modify or delete your information directly from your account area.

A logout button is also available in your account area.

If you’ve forgotten your password, click on ‘Forgot Password‘ during login and follow the steps to reset it. Please note that, for safety reasons, we do not have access to passwords and cannot provide them to you.

To track, modify, or cancel your order, log in to your account and go to ‘My Orders‘. Contact us promptly for any changes or cancellations before shipment. We can add or remove products, as long as the order has not yet been shipped.

If you haven’t received an order confirmation, please check your ‘Spam‘ or ‘Junk‘ folder. If the issue persists, contact our customer service to resolve the situation at +33 5 54 54 91 14 or by email at contact@shopandsail.fr.

Delivery times vary depending on product availability :

In-stock products : Delivery within 3 business days in mainland France, and from 5 days internationally.

Out-of-stock products : We will inform you of the delivery time within 24 hours. These times depend directly on our suppliers.

For more information, please visit our product page or contact us directly on 05 54 54 91 14 or by email at contact@shopandsail.fr !

Yes, you can pick up your order directly at our office. When confirming your order, select the ‘In-store Pickup‘ option. We will notify you by email when your order is ready.

Click and Collect pickup points :

Shop and Sail – La Rochelle Office Address: 52 Rue de la Trinquette, 17000 La Rochelle Hours: Monday to Friday: 09:00–12:00, 14:00–17:00

Shop and Sail – Martinique Office Address: Bd Allegre, Le Marin 97290, Martinique Hours: Monday to Friday: 09:00–12:30, 14:00–17:00

Customs duties and taxes are calculated based on your delivery location and applicable tax regulations.

In France, VAT is applied at the current rate. For international deliveries, local taxes may apply, and customs fees are generally the responsibility of the customer. We recommend checking with your country’s customs authorities for more details.

For any return or after-sales service request, please contact our customer service. We will provide you with the procedure to follow.

Returns are possible under certain conditions, in accordance with our return policy. In the case of a defective product, please send us photos by email to help process your request. contact@shopandsail.fr

We accept payments by credit card, PayPal, Mastercard, and bank transfer (upon request for a quote).

At the moment, we do not offer installment payment options. However, we are actively working on developing new payment solutions. Please feel free to regularly check our FAQ or contact our customer service to stay updated on upcoming changes. If you require any special payment arrangements, do not hesitate to reach out to us.

To request a quote, you can either submit your request directly on our website or contact us. Once validated, the quote becomes an order and can no longer be modified. For any changes or cancellations before validation, feel free to contact us.

Contact our team by phone on 05 54 54 91 14 or by email at contact@shopandsail.fr.

The quote is confirmed as soon as a 50% deposit of the total order amount is paid, confirming your reservation. The remaining balance will be due just before the shipment of your order.